Acknowledged Tyche's wheel of fortune not loading

[Magnarox]

Magnarox:
Sandboxzz20:
Firefox:
Reproduction steps:
[refreshed browser]
[logged all the way out then logged back in].
[*].
[*].
[/LIST]
wheel of fortune game screen appears with gold G loading symbol in middle. This symbol just keeps doing it's loading thing and not progressing.:

wheel of fortune game screen should appear, load up and be ready to play.:

Screenshot:

 

[galanoulis]

same happened to some players of zz2 couple of days ago...
first they lost the event icon from lower right corner...
and then when it came back they had this event loading issue....

 

[david1327]

I have the same problem on zz2 with chrome

 

[Arci]

Could you please try to go to the Game Settings, then Local temporary saving and hit the "Delete content" button?

 

[david1327]

Could you please try to go to the Game Settings, then Local temporary saving and hit the "Delete content" button?

View attachment 1242

It works now
Thank you

 

[Magnarox]

Could you please try to go to the Game Settings, then Local temporary saving and hit the "Delete content" button?

View attachment 1242

Works now - tyvm.

 

[Arci]

Thank you guys!

 

[buffysara]

do not log out if there are still numbers on the event symbol
that triggers the bug the next day

 

[Arci]

do not log out if there are still numbers on the event symbol
that triggers the bug the next day

Thank you very much for this useful info!

Although this can be manually fixed from the game settings, it seems that it can happen too often. Our developers will try to make sure the issue is fixed on our side so you don't have to clean the temporary saving everytime