Awaiting feedback double incomming attack

[DeletedUser3858]

Ingame Nick: lekond
Affected world: Sandbox5(zz6)
(Bug found on desktop version)
Browser:
Firefox 53.0 (32bit)

Steps to reproduce:
When I have incomming attack, I have two notifications about attack

Detailed error description (What you see):
Someone send attack to me
I have 2 notifications about incomming attack at the same time from the same town. But in command view I have 1 incomming attack and when attack came I have 1 report

How it should be:
I should have 1 notification

Screenshot:

 

[Arci]

Are you sure you didn't get two attacks and one got canceled?

Anyways, we'll investigate on this

 

[DeletedUser3858]

I had double messages some days ago too. I don't think my enemies canceled half of attacks if I see them

 

[galanoulis]

Any chance that Hades helmet of invisibility used??

At the end you got only one report or two?

 

[DeletedUser3858]

Any chance that Hades helmet of invisibility used??

At the end you got only one report or two?

At the end I have one report

 

[DeletedUser]

Its correct have see same problem on my own sending out attacks in screen it gives 2 hits gowing out

 

[Arci]

I'm trying to reproduce it but nothing wrong happens, I only get a single notification when I get attacked.

Do you notice any particular condition when this happens?

 

[DeletedUser3858]

I'm trying to reproduce it but nothing wrong happens, I only get a single notification when I get attacked.

Do you notice any particular condition when this happens?

last time the second notification was after reward... I had attack notification, some minutes later reward notification and attack notification
If I'll see it again - I'll try to notice conditions

 

[Arci]

Ok, thank you!

Anyways, please consider a cache cleaning in the meantime

 

[DeletedUser4336]

Ingame Name: Rachel.L
Server: Sandbox5
Browser: firefox

Steps to reproduce: has happened every day since last update

Detailed error description (What you see):
i am getting this same issue; when i get multiple attacks, say 7-8 showing (incoming), it's really only 4
when i refresh, the actually number shows

 

[Arci]

Can you please give us a time scope where we should look at?

For example "look at the attacks from 8.10 to 8.20", as it would help us a lot! Thanks

 

[DeletedUser4336]

arci, sorry, but i'm not sure of the exact time of the last multiple
but i saw it at 20.18 utc on 4/5/17 (sent a pm to friends about the incoming, marking it)
hope that helps

 

[Arci]

Thanks, we will look into that!

 

[DeletedUser4336]

appreciate it, ty

 

[DeletedUser4336]

arci, happened again
managed to get a screen shot but either it's too big or the wrong file type
if you send me specs, i'll convert and get it to you

 

[galanoulis]

If it is a file locally stored on your PC, use the "Upload a file" button below the smiles on reply window.
If you have uploaded screenshot on internet and you have the url of it, either copy paste url here or use the Image bbcode icon to paste link

 

[DeletedUser4336]

it's stored locally
i tried the upload but it keeps giving me an error msg... why i asked if maybe i need to use a specific file type or get it below a certain size

 

[Arci]

Feel free to upload the image on an hosting site such as http://imgur.com/

Anyways, you should try a cache clean on your browser and see if it still happens (the double notification).

 

[DeletedUser4336]

arci, cleaned the cache, all good
but wanted to send you an image so you could see what was happening

 

[Arci]

I did several tests with both Chrome and Firefox, on different accounts and still never god the double notification.

Rachel, can you try with Chrome?