Fixed Unable to buy Gold

[DeletedUser]

I click on the package shown on the lower Right of my screen, [the one with the 4 day count down timer], a new screen appears in the center of my display, "Titled buy gold".
Problem the entire center box is blank.

I try to get gold by a different but normal method, i click on the "ADD GOLD", link on the left hand side, situated under the ICONS and above messages.
Same thing happens, as described above, so i currently have no means of buying gold or obtaining the special starter package.

Edit:
Forgot to add i am on a windows 8.1 laptop, using latest chrome update.

 

[Mim le Fay]

That was fixed on Friday on the life worlds.

It looks like, they have the beta forgotten or the bug was installed again with the new update.

 

[Draba Aspera]

I can confirm the issue.

 

[DeletedUser]

Should i put a ticket in to support, I do not want to loose my packet offer 4 days left on the clock?

 

[Mim le Fay]

Should i put a ticket in to support, I do not want to loose my packet offer 4 days left on the clock?

That's a good idea, in every case. I do not think they will fix it before monday morning

 

[DeletedUser]

Had a reply back from the support, they are aware of the problem and working to fix it.

 

[DeletedUser]

2 August 2016. 19:58:09 pm
The problem appears to be now fixed, I have purchased my starter package.
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You have received 62 rewards from a bundle or package

Bonus

Enjoy your purchased package and the bonus that comes with it. Make sure to use it wisely!
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Thank you to support for your response and to the game masters who have corrected the problem.