Fixed Unable to use "Improved Wood Production"

[DeletedUser4309]

I am trying to use an "Improved Wood Production" boost that I earned through Island Quests. When I select 'Use', I get the following:

"An Internal Error Has Occurred"

I do not have this problem with other boosts. Refreshing the game does not make the problem go away.

Thank you!

Zelle Larentia ~

 

[Mim le Fay]

There was in the near history a few boosts buggy. As I know, the reason is still pending, but Devs can repair it.
It should be a good way, to create a ticket for this, to have a look in the account.

 

[Arci]

Thanks @Zelle Larentia for reporting the issue!
@Mim le Fay's answer is correct, we had similar problems in the past so please contact us via ticket (click HERE) so we can analyze better what happend.

Thank you!

 

[JaiMalik]

I am having the same issue but with all the improved spells of wood, stone and silver. This is occurring in ZZ5 BPV. Refresh does not help. Checked Chrome, Internet Explorer and Firefox.
Mobile app on android will not do anything as well. It does not state anything. Just nothing.

The items are in the extended inventory.

 

[Arci]

Thanks, we will check that

 

[Arci]

Hey guys, we have an update on this topic!

The devs found the root cause of the problem, so it will be fixed asap!