Yes this time ... Innogames sucks a lot ... sorry for the bad words , but if players , respectfull players , ask properly a solution to this problem , and more than one year later they receive the exact same message...
Innogames allowed a server to open with less than 300 players.... and they don't take their responsibility at all in this case....
Even from their own internal control a world that last 3 years without winner... maybe it's time to enable brains again , because a simple child could find out there is a big problem there.
@bentito , in my opinion , you should answer them with the screen from this Forum , where Arci is saying that many changes has been done since last year and that maybe it's time to get an answer no ?
You can also tell them that about custome relationship , a more than 1 year delay to answer a big case like this one is a fucking mess !! Some companies can loose all their statement with this kind of delay. It's a shame for real. And i try to stay respectfull honestly , because i know that the staff team do what she can do.
But maybe this time they should fight a bit more with Innogames Devs , they must moove on.
Strange things happens actually many strange things , like the peacetime that did not work , and the devs' goes in week end even with a bug like this.
Today in any digital company , this kind of things must not happened , when you deliver a 24/24 services , you must deliver at least a 18/24 support service.
The reward offered as compensation is just ridiculous. Tests have been done in the last day before peacetime start and they discovered it late ... fine , then let's pay and force your devs to work during the week end to solve the problem. This is how a digital company must work , otherwise it will die. And this don't apply only on grepolis , it apply also to others games they have.