Not a Bug/Cannot reproduce Unable to send messages

DeletedUser4847

Guest
Ingame Nick: ricsike2010
Affected world(s): Sandbox16
Browser: Firefox
Reproduction steps:
  1. . verified email
  2. . refresh game
  3. . refresh browser
Detailed error description (What you see):
Cannot send a simple message, nor mass mail to nobody

How it should be: no idea

Screenshot:
 

yonut258

Game support
I can't seem to be able to reproduce this issue.
Are you getting any errors when trying to send the message?
Can you try disabling scripts and doing a force refresh (ctrl + f5)?
 

DeletedUser4847

Guest
I can't seem to be able to reproduce this issue.
Are you getting any errors when trying to send the message?
Can you try disabling scripts and doing a force refresh (ctrl + f5)?
Yes, he gets error massege when he tries to send it. It says "not permitted", or something similar. I cannot send any screenshot, because it is not my account. I only help my mate, because he do not speak English. I think not the scripts are cause of the bug, because I use scripts as well, and the mailing is correct.
 

yonut258

Game support
This happens because you have to confirm your email address beforehand. I have contacted your friend via the support system.
 

DeletedUser4847

Guest
This happens because you have to confirm your email address beforehand. I have contacted your friend via the support system.
He tried to verify his email address several times without success. Meanwhile another playmate has the same problem.
Unfortunately my friends cannot understand English only Hungarian.
 

yonut258

Game support
Anyone having this problem can reach us on the support system and we'll do our best to help, despite the language barrier :)
 
Top