galanoulis
Zeus
Server: zz2
When you make a reservation but for personal reasons do not take the town , once you are near the reservation expiration you are supposed to get some reminders and if still not taken the town then get a notification that reservation has expired.
Well you do get the first reminder 24 hours and 37 minutes prior the expiration.
The second reminder about 15 minutes prior expiration
and if no action taken do not receive the notification that reservation has expired.
The first step is correct for a 24 hours notification (despite it is 24 hours and 37 minutes!!)
The second step to get a reminder 15 minutes prior expiration makes no sense as it is a very very short period of time (12 hours might made sense)
The missing third step (no information that reservation expired) also makes no sense as you are not informed that the "event" expired. And as far I recall we used to get those reports.
When you make a reservation but for personal reasons do not take the town , once you are near the reservation expiration you are supposed to get some reminders and if still not taken the town then get a notification that reservation has expired.
Well you do get the first reminder 24 hours and 37 minutes prior the expiration.
The second reminder about 15 minutes prior expiration
and if no action taken do not receive the notification that reservation has expired.
The first step is correct for a 24 hours notification (despite it is 24 hours and 37 minutes!!)
The second step to get a reminder 15 minutes prior expiration makes no sense as it is a very very short period of time (12 hours might made sense)
The missing third step (no information that reservation expired) also makes no sense as you are not informed that the "event" expired. And as far I recall we used to get those reports.